At PAWFACTION, your privacy is important to us. We’re dedicated to ensuring that your personal information remains secure, respected, and used responsibly. This policy outlines how we collect, use, store, and protect your data when you visit our website or shop with us.
This Privacy Policy applies to all visitors and customers of www.pawfaction.com and is maintained by the pawfaction team.
1. Who We Are
PAWFACTION is a pet-focused online store offering a curated selection of products for your furry friends. We operate exclusively through our website and do not have any mobile application at this time.
Business Address:
No 7, Ground Floor, Thindlu Kodigehalli Main Road,
Kodigehalli, Bangalore – 560097
Landmark: Next to Vidhya Spoorthi School
Contact:
📧 Pawfactionblr@gmail.com
📞 +91 81476 62586
2. What Information We Collect
When you interact with our site, we may collect the following types of information:
Information You Provide
Your name, contact number, email address, and delivery address
Payment details when you place an order (e.g., UPI, credit/debit card – handled securely by third-party processors)
Product reviews, testimonials, or messages you submit via forms
Information Collected Automatically
IP address, browser type, device model, and operating system
Site usage data like pages visited, time spent, and buttons clicked
Cookies and similar technologies (see Section 9)
We do not collect any unnecessary personal data and only gather what is relevant for providing you with a smooth shopping experience.
3. Why We Collect Your Information
We use your information to:
Fulfill and deliver your orders
Send order updates, receipts, and confirmations
Improve our website’s functionality and user experience
Respond to your questions or feedback
Inform you (with your permission) about offers, promotions, or product launches
Ensure a secure and fraud-free shopping environment
We do not sell or rent your personal information to any third party.
4. Who We Share Your Data With
Your data is shared only when necessary:
With trusted service providers like payment gateways, logistics partners, or hosting providers to ensure your orders and browsing experience work as intended
With legal authorities, only if legally required to comply with regulations or protect our rights
All third parties are required to keep your data confidential and use it only for the purpose it was shared.
5. Your Rights and Choices
We believe in transparency and giving you control over your information. You can:
Access or edit your details by logging into your account
Unsubscribe from promotional messages at any time
Request deletion of your account or data by contacting us at Pawfactionblr@gmail.com — subject to any legal retention obligations
We will honor all valid requests promptly.
6. How We Keep Your Data Safe
We take your data security seriously. Here are a few of the steps we follow:
Encrypted connections (SSL) for safe browsing and payments
Secure servers and systems to store your data
Access control so only authorized personnel handle sensitive data
That said, no system is entirely foolproof, especially on the internet. While we take all reasonable steps, we recommend avoiding sharing sensitive data unless absolutely necessary.
7. How Long We Keep Your Data
We keep your personal information for as long as it’s needed:
To fulfill your orders and support customer service
To meet legal, tax, or compliance requirements
To maintain product review history or analytics (in non-personal form)
If you request deletion, we will remove your data unless we are legally required to retain a copy for records.
8. Cookies and Tracking Tools
Our site uses cookies to:
Remember your preferences (like cart items)
Analyze website traffic to enhance usability
Serve relevant offers (only if enabled by you)
Cookies are small files saved to your browser. You can block or delete cookies through your browser settings. However, doing so may affect certain site functions like staying logged in or saving your cart.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any major changes will be posted on this page. We encourage you to review the policy periodically to stay informed about how your information is handled.
Last updated: July 4, 2025
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Owner: Vinay Gupta
Email: Pawfactionblr@gmail.com
Phone: +91 81476 62586
Address: No 7, Ground Floor, Thindlu Kodigehalli Main Road, Kodigehalli, Bangalore – 560097
